Loom Press will replace any book damaged in shipment and reimburse the buyer for the cost of returning a book to us within 14 days of purchase. Bookseller returns of books that have not sold are allowed within one year of payment without prior authorization for credit against future purchases. Packages must include a packing slip with claim number and date of return. Booksellers who provide invoices, discounts and purchase dates will be credited at purchase price. No credit will be given for books that are shelf-worn or otherwise damaged. Returns cannot be accepted for unpaid items. Books ineligible for credit will be returned upon request and at the bookseller's expense.